Types of Questions You Will Find in Surveys
While filling out paid online surveys, you will come across many different types of questions. Companies decide the questions that should go on a survey depending on what they are looking for — measuring customer satisfaction, calculating their net promoter score or market research, etc. If you’re starting your survey-taking journey, here’s a handy guide to the various types of questions you can expect to find in surveys.
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Types of Questions You Will Find in Surveys
While filling out paid online surveys, you will come across many different types of questions. Companies decide the questions that should go on a survey depending on what they are looking for — measuring customer satisfaction, calculating their net promoter score or market research, etc. If you’re starting your survey-taking journey, here’s a handy guide to the various types of questions you can expect to find in surveys.
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Closed-ended questions
These questions offer you a predefined list of answers to choose from. Often, they can be answered with a simple “yes” or “no”, a certain piece of information, or a value on a fixed number scale.
Multiple-choice questions
These questions provide at least three predetermined answer options. You can either select one answer or multiple. Sometimes, there may also be an editable “other” category as one of the options so you can type in your own response.
Checkbox questions
Multiple-choice questions that offer the flexibility to choose more than one answer qualify as a checkbox question. Basically, you can pick as many answers as you want for this type of question.
Likert scale questions
You may have come across questions that have options like “completely agree/disagree” and “neither agree nor disagree”. That’s known as the Likert scale and it is a reliable way to measure opinions and attitudes. The scale ranges from one extreme to another i.e. from strongly agree to strongly disagree.
Open-ended questions
These questions do not come with any predefined answers. So, you are free to express your opinion however you want to. Open-ended questions allow you to respond in more detail. However, they require time and effort. Analyzing the answers can also be challenging.
Demographic questions
You can spot these questions when companies are looking for background information about their users. It helps them understand their demographic. When these questions are used in a survey, their target audience can be analyzed on the basis of what they do and who they are. This helps them to ensure that the right people are being targeted.
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