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- The Panel’s website FAQ
- Terms of Service - The rewards section of your account - The SurveyPolice site - Ask the panelThe administration is typically the main reason for delays when it comes to online surveys. Depending on a panel’s access to resources and size, it could take a while for rewards to be delivered. Processing rewards can be time-consuming work for the panel, so try to be a little patient.
A panel won’t award incentives for survey participation until the survey has closed. When a survey is still open, the project is still “in progress” so to speak.
Survey panels take the research they do very seriously. In fact, researchers may even employ tools to eliminate fraudsters and cheaters. Due to this, it can take time to review data from surveys to ensure that it’s of quality.
Some panels won’t pay their panelists until they’re paid by the client for the survey.
If you've asked for a gift card, it’ll always take longer to receive than a digital e-voucher. So keep that in mind.
If it’s been months, remind the survey panel that your incentive is long overdue.You could also find out if others are having the same issues as you. If your issue is unique, it’ll most likely be resolved quickly.
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